Running an eCommerce business can feel overwhelming because there are so many tasks that demand your attention—uploading products, providing customer support, managing inventory, marketing your products, optimizing for SEO, and so on. It’s a lot, right?
But here’s the good news: eCommerce AI tools can help you automate all of these tasks.
In the next section, I will talk about 11 of the best AI tools for your eCommerce business and explain how these tools can make it easier for you to manage everything.
10 Best AI Tools for Ecommerce Businesses
Here are the 10 most effective AI tools you can use to automate task and simplify your ecommerce business management:
1. SearchIQ
SearchIQ makes it quick and simple to find your ecommerce products with instant search suggestions.
Key Features:
Real-Time Analytics: Realtime analytics provide valuable insights about how users are engaging with your product. This allows you to make better decisions based on their actual actions.
Easy Setup: You don’t need to know how to code! Just use plugins, copy and paste some code, or set it up using tools like Google Tag Manager to get going in just a few minutes.
Cross-Site Search: This feature lets you combine search results from different websites, subdomains, or platforms into one search.
Customizable Search Results: You can select which search results to highlight or prioritize easily.
AI-Powered Search: This smart technology understands what users mean, even if they make typos or say things differently. For example:
- “shoe” means “shoes”
- It corrects mistakes like “eerings” to “earrings.”
Super-Fast Results: Thanks to a worldwide network, results appear in less than 20 milliseconds—faster than a blink!
Powerful Filters: This feature makes it easy to browse by letting users sort and refine search results based on their preferences.
Pricing
Starting at $24/month
2. Retention X
RetentionX helps businesses gather all their customer data in one place, analyze customer behavior, and take steps to encourage growth—all from a single, user-friendly platform.
Key Features:
Centralized Customer Data: Build a complete and trustworthy record for each customer by combining data from all interactions. This helps you understand what drives your business and gives a clear picture of each customer’s journey.
Powerful Analytics & Segmentation: Explore customer behavior with quick analytics and segmentation tools. Learn about repeat purchase rates, chances of losing customers, and lifetime value (LTV) to focus on what’s most important.
AI-Driven Insights: RetentionX’s AI finds patterns, predicts customer behavior, and suggests strategies to increase revenue. For instance, it can spot customers at risk of leaving or recommend the best offer to keep them engaged.
Automated Campaign Syncing: Easily connect customer segments with your favorite marketing platforms. Make every step of the customer journey better by personalizing offers and campaigns.
Merchandise Intelligence for Shopify: Automate the sorting of products in your Shopify collections to ensure that the best-selling items are featured, which can lead to more sales.
Actionable Reporting for Teams: Share real-time insights with your team so everyone can use data-driven strategies effectively.
Easy Automation: Get rid of manual tasks and concentrate on growth. Whether it’s automating campaigns to bring customers back or optimizing how products are displayed, RetentionX takes care of the hard work.
Pricing
Only pay $0.01 per customer
3. Boost AI
Boost.AI is a chatbot that uses conversational AI to help business owners improve their customer service. It can act as an independent virtual assistant, allowing customers to find answers on their own, or it can support your human customer service team.
Boost.AI can handle customer requests, solve problems, and even suggest helpful recommendations based on what customers might need.
It can also look at customer questions and create suggested replies that agents can use right away or customize as needed. This tool can also handle voice calls, using AI technology to provide customer support around the clock, 24/7.
Features:
- Natural Language Processing (NLP) Capabilities
- Independent Support
- Agent Assistance Mode
- Automation for chat and voice calls
Pricing
Contact team for demo
4. Bazarvoice
Bazaarvoice helps brands and stores use real User-generated content (UGC) like reviews, ratings, and social media photos to build trust and improve the shopping experience.
Key Features:
Ratings & Reviews: Gather and show customer opinions, including star ratings and detailed reviews, to give shoppers the confidence they need to make smart buying choices.
Social Commerce: Turn social media posts into shopping opportunities, allowing people to buy products directly from these platforms, making it easier to go from inspiration to purchase.
Visual & Social Content: Add customer photos and videos to product pages, giving potential buyers a real-life view that makes them more interested and engaged.
Product Sampling: Send product samples to specific customers to create genuine reviews and excitement, ensuring new products launch with trustworthy endorsements.
Insights & Reports: Get useful information about what customers think and how products are performing, helping you make informed decisions to improve marketing strategies and products.
Retail Syndication: Share your UGC across a wide network of retail partners, making sure your content is consistent and effective wherever your products are sold.
Pricing
Contact team for demo
5. Shopify Magic
Shopify Magic is a set of tools for Shopify users that helps with many important parts of an online store. It handles everything from writing product descriptions to analyzing customer information, letting you focus on making your business grow.
Key Features:
Automated Product Tagging: Shopify Magic automatically tags your products based on important features, making them easier to find and helping customers locate what they want more quickly.
AI-Powered Product Descriptions: Shopify Magic quickly creates high-quality, SEO-friendly product descriptions in just seconds. This makes it easy for you to write attractive listings without much effort.
Content Creation: If you need blog posts, social media updates, or email templates, Shopify Magic helps you create content that your audience will appreciate.
Personalized Marketing Campaigns: Shopify Magic looks at how customers behave and suggests marketing strategies that are tailored to them. This helps you reach the right people with the right messages at the right time.
Inventory Management: With AI, Shopify Magic gives you valuable insights into how your products are doing, helps you predict trends, and simplifies managing your inventory. This way, you can keep your best-selling items in stock.
Customer Insights & Segmentation: Shopify Magic helps you understand your customers better by providing insights and dividing them into groups. This lets you predict what they might buy and adjust your plans to get more engagement and sales.
Seamless Store Setup: Shopify Magic makes setting up your store easier by guiding you through each step. This ensures that your store is ready for success right from the start.
Pricing
Starting at $25/month
6. Jasper
Ecommerce business owners can use Jasper AI to create written materials like ads, articles, and product descriptions. Jasper has a feature called brand voice that looks at your current content to understand the style and tone your brand uses when writing.
It then uses this information to produce new content in that same voice. You can also set your own voice and tone preferences manually.
More expensive plans allow you to work with multiple brand voices, create images, and make it easier to produce content with teamwork tools and a quick campaign feature that can generate all the content you need for a campaign.
Features:
- Content creation, editing, and repurposing
- Natural language processing capabilities
- Custom brand voices
- Quick campaigns
Pricing
Starting at $49 per month
7. Plerdy
Plerdy is a complete tool that helps businesses improve their websites by tracking and understanding how users behave on them.
Key Features:
Heatmaps for Visual Insights: Plerdy uses heatmaps to show where users click, scroll, and hover on your website. This helps you see what attracts attention and what gets ignored, so you can improve your layout, calls-to-action, and content to keep users engaged.
Session Recording: You can watch real sessions of visitors to see how they move around your site. This helps you find problems, such as where users lose interest or hesitate, allowing you to make informed changes that could boost conversions.
SEO Audit & Monitoring: Plerdy has tools to analyze your website’s SEO, track keyword rankings, and spot areas that need improvement. You can stay updated on your website’s SEO health with reports that help you improve your visibility in search results.
On-Page SEO Checklist: Make sure every page on your site is optimized for search engines. Plerdy offers real-time checks, giving you tips on how to improve your pages for better search rankings.
Pop-up Forms & Lead Capture: Create custom pop-up forms to gather leads and increase conversions. Whether you want to offer discounts, collect email subscriptions, or promote product trials, Plerdy helps you to design engaging forms that get results.
Conversion Funnels: Track how customers move through your website’s conversion funnels and see where they drop off. You can improve these paths to make it easier for users to complete their actions by offering better navigation and more targeted content.
User Interaction Tracking: Analyze detailed user behavior, like clicks and scrolling, to understand what users want.
Form Analytics: Track how visitors interact with your forms. Find out which fields cause drop-offs and where users abandon the process so you can improve form completion rates.
Pricing
8. Prisync
Prisync helps e-commerce businesses keep an eye on their competitors’ prices and develop better pricing strategies to stay ahead in the market.
Key Features:
Customizable Pricing Rules: Set your own pricing rules and strategies based on your goals, whether you want to match competitors’ prices, beat them, or keep a higher price for certain products.
Competitor Price Tracking: Prisync automatically checks your competitors’ prices and stock levels across different platforms. With real-time updates, you always know what’s happening in the market.
Dynamic Pricing Optimization: Based on the prices of your competitors and market trends, Prisync’s pricing engine helps you adjust your prices automatically to stay competitive and increase your profits.
Price Change Alerts: Get notified automatically when competitors change their prices or stock levels, so you can respond quickly and make smart choices.
Pricing Analytics: Learn important information with detailed reports and analytics. See how your prices stack up against the market, track past trends, and make better pricing decisions.
Seamless Integration: Prisync easily connects with your current eCommerce platforms, like Shopify, Magento, and WooCommerce, as well as your inventory systems.
Multi-Channel Pricing Monitoring: Keep track of prices not just on your competitors’ websites but also on marketplaces like Amazon, eBay, and other third-party sites.
Pricing
9. Datahawk
Datahawk makes eCommerce optimization effortless, giving you everything you need to do well on different sales platforms.
Key Features:
All-in-One Marketplace Data: You’ll have access to the most complete set of marketplace data in one place. You can use detailed historical data to track how well you’re doing, notice trends, and find new chances to grow.
AI-Driven Analytics: DataHawk uses machine learning and AI to analyze your data. This helps you make better decisions and find important actions that can increase your profits. You’ll gain smarter insights about how your products perform, market trends, and what your competitors are doing.
Customizable and Flexible Platform: You can adjust the platform to meet your business needs. Whether you want to focus on a specific marketplace or tackle unique challenges, DataHawk allows you to customize your dashboard and reports to fit your goals.
Pricing
10. Synthesia
Synthesia is an AI tool that helps online sellers easily make professional-looking videos. It offers more than 60 templates, so you can quickly create eye-catching videos for your online store.
You can also design your own AI avatars or choose from a wide range of over 140 different avatars. This lets you create videos that feel more personal and engaging for your audience.
Pricing
Starting at $18/month
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